Author name: lykonhold@gmail.com

How to Restrict a Copilot Studio Agent to Authenticated Users Only on Power Pages

Putting a Copilot Studio agent on a Power Pages site is one of the easiest ways to give your visitors real help. The agent can reply to common questions, walk people through a form step by step, and send them to the page they actually need. There is just one catch that trips up a […]

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How to Build a Custom Chat Experience in Power Pages Using the New Agent API

Howdy everyone, so Microsoft just dropped something pretty cool for Power Pages and I wanted to write about it as soon as I got my hands on it. The new Agent API basically lets you ditch the default chatbot widget and build your own fully custom chat interface that connects to your Copilot Studio agents.

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How to Add Multi-Language Support to a Copilot Studio Agent on Power Pages

If your Power Pages site reaches people in more than one country, sooner or later you will hit a language wall. You may have a great Copilot Studio agent that answers questions and guides visitors, but it only speaks one language. A visitor who reads Spanish, French, or German lands on your page, opens the

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How to Hand Off from a Copilot Studio Agent to a Live Agent in Power Pages

A Copilot Studio agent is great at handling the everyday questions on your Power Pages site. It can check order status, explain a policy, or point someone to the right form, all day and all night without a break. But no bot can solve every problem. Sometimes a visitor has a tricky case, a billing

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How to Show Different Copilot Studio Agents on Different Power Pages Based on Web Role

Not every visitor to your Power Pages site is the same. Some are customers, some are partners, some are staff. They come for different reasons, and they need different help. So why give them all the same chat agent? A customer asking about an order does not need the same Copilot Studio agent that a

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How to Use Copilot Studio Generative Answers to Surface Power Pages Content

You have likely put a lot of work into your Power Pages site. There are help articles, product details, policy pages, and answers to common questions spread across the whole thing. The problem is that visitors do not always find the page they need. They click around, get lost, and give up. Generative answers in

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How to Use a Copilot Studio Agent to Submit Power Pages Forms on Behalf of the User

Forms are everywhere on a Power Pages site. People fill them out to request support, sign up for a service, book a slot, or send a question. But forms can be a chore. They have lots of fields, some of them confusing, and visitors often abandon them halfway through. What if the visitor could just

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How to Authenticate Users in a Copilot Studio Agent on Power Pages with Entra External ID

If your Power Pages site serves customers, partners, or any outside audience, you probably want your Copilot Studio agent to know who it is talking to. Maybe the agent should greet people by name, pull up their orders, or only help signed-in users. To do any of that safely, the agent needs to confirm the

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